A recent international Process and
Product Quality (PPQ) audit at the Uitenhage tyre manufacturing facility has
earned the local company its best ever scores, thanks in part to Goodyear’s
steady investments in its African operations.
Dustine Gascoyne, Group Marketing Director, said Goodyear’s PPQ audits were conducted annually by five international auditors, each an expert in an aspect of tyre manufacture.
“The PPQ audit measures Product and Process Quality. Through a stringent checklist of international criteria, these auditors evaluate the extent to which our process control delivers consistent, repeatable quality. Clearly, the higher the score, the better our control over process and quality, which in turn means less bad product and fewer returns. Ultimately, our customers are assured of the consistent, excellent quality of Goodyear’s products.”
Gascoyne said the long-term requirements of Goodyear’s market had been analysed and manufacturing facilities developed to align with customers’ ever-changing needs.
“Goodyear’s continued investment in its manufacturing facility in Uitenhage, and consequent further increase of its 4x4 and UHP (ultra high performance) capacity, ensures that our products retain the quality that is epitomised by the Goodyear brand.
“There is more demand for 4x4 tyres for SUVs, for example. We are aligning our quality and product performance with trends in the market and with international competition. We’re also staying a step ahead of our customers to ensure we will always be able to deliver exactly what they need.
“Aside from the installation of two new tyre building machines and four new presses, final finish areas were also upgraded and the impact of these investments were clearly reflected in best-ever, international standard PPQ audit scores.”
Theo Bezuidenhout, Goodyear Technical Team Leader for Systems and Audits, explained that PPQ audits are usually planned but the latest had come out of the blue.
“In 2012, we celebrated when the Uitenhage plant achieved its highest ever PPQ score. This year, PPQ auditors dropped in unannounced. Still, the audit score managed to top the earlier high. Goodyear South Africa continues to go from strength to strength.”
Dustine Gascoyne, Group Marketing Director, said Goodyear’s PPQ audits were conducted annually by five international auditors, each an expert in an aspect of tyre manufacture.
“The PPQ audit measures Product and Process Quality. Through a stringent checklist of international criteria, these auditors evaluate the extent to which our process control delivers consistent, repeatable quality. Clearly, the higher the score, the better our control over process and quality, which in turn means less bad product and fewer returns. Ultimately, our customers are assured of the consistent, excellent quality of Goodyear’s products.”
Gascoyne said the long-term requirements of Goodyear’s market had been analysed and manufacturing facilities developed to align with customers’ ever-changing needs.
“Goodyear’s continued investment in its manufacturing facility in Uitenhage, and consequent further increase of its 4x4 and UHP (ultra high performance) capacity, ensures that our products retain the quality that is epitomised by the Goodyear brand.
“There is more demand for 4x4 tyres for SUVs, for example. We are aligning our quality and product performance with trends in the market and with international competition. We’re also staying a step ahead of our customers to ensure we will always be able to deliver exactly what they need.
“Aside from the installation of two new tyre building machines and four new presses, final finish areas were also upgraded and the impact of these investments were clearly reflected in best-ever, international standard PPQ audit scores.”
Theo Bezuidenhout, Goodyear Technical Team Leader for Systems and Audits, explained that PPQ audits are usually planned but the latest had come out of the blue.
“In 2012, we celebrated when the Uitenhage plant achieved its highest ever PPQ score. This year, PPQ auditors dropped in unannounced. Still, the audit score managed to top the earlier high. Goodyear South Africa continues to go from strength to strength.”
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